“Thinking the Unthinkable” is never an enjoyable task. We hope to make that process less daunting and cumbersome by providing a few resources to buoy your conversations a planning. Having a plan for both management and communications during a crisis BEFORE the crisis appears can be the winning recipe for you and your organization to emerge on the other side with as little damage as possible.
Article on Definitions: What’s the difference between a crisis communications plan and a crisis management plan?
Surviving a Crisis: Practical Strategies for Nonprofit Organizations – published booklet provided compliments of Nonprofits Insurance Alliance of California (NIAC) and Alliance of Nonprofits for Insurance, RRG (ANI).
Managing Crisis: Risk Management and Crisis Response Planning – booklet created by the Compassion Capital Fund National Resource Center. Both address creating and implementing a crisis management plan and could be useful in a staff and/or board discussion.
Board Source publication on Emergency Succession Plans (when the CEO/ED dies unexpectedly or has to be fired immediately, etc.)
For policies that relate more generally to emergency planning, see these sample risk management and emergency response and recovery policies: E-Policy Sampler: Finance and Investments.
Front line staff are sometimes our best asset in a crisis. This blog tells a recent story – And don’t forget about our front line staff Info Session – Step Up Your Service Game on April 11th.
Compass Point also has a range of resources, including printed materials, videos and workshops to support crisis communication and crisis management.
General resources and blogs on various aspects of crisis management are in this index at the Free Management Library.